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What is RESULTS Progamme

WHAT IS THE RESULTS PROGRAMME?

The RESULTS programme is a collaboration between Singapore Management University (SMU) Academy, a champion in Lifelong Learning and Universal Stage, a consultancy-based training firm to offer practical, industry relevant and impactful content to drive transformative performance for growing enterprises.

Growing enterprises face a wide range of challenges as they strive to scale up within their industries, especially in an uncertain economic environment.  

 

The difficulty of managing performance on a larger scale centers on the ability of the enterprise to design and utilise a holistic approach to support planning, encourage employee development, increase customer satisfaction and raise sales concurrently.  

 

Management has to make decisions on areas of focus to gain a competitive advantage and prioritise scarce resources towards their achievement. Successful enterprises must seek stabilisation of their business operations by investing in the development of talent and achievement of a high level of customer satisfaction. There is also a critical need to grow sales to cater for increased utilisation of manpower and other expenses related to the expansion of the enterprises.

Background of Programme

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WHAT IS THE RESULTS PROGRAMME?

The RESULTS programme is a collaboration between Singapore Management University (SMU) Academy, a champion in Lifelong Learning and Universal Stage, a consultancy-based training firm to offer practical, industry relevant and impactful content to drive transformative performance for growing enterprises.

 

Background of Programme

Growing enterprises face a wide range of challenges as they strive to scale up within their industries, especially in an uncertain economic environment.

The difficulty of managing performance on a larger scale centers on the ability of the enterprise to design and utilise a holistic approach to support planning, encourage employee development, increase customer satisfaction and raise sales concurrently.

Management has to make decisions on areas of focus to gain a competitive advantage and prioritise scarce resources towards their achievement. Successful enterprises must seek stabilisation of their business operations by investing in the development of talent and achievement of a high level of customer satisfaction. There is also a critical need to grow sales to cater for increased utilisation of manpower and other expenses related to the expansion of the enterprises.

ONE PROGRAMME, MULTIPLE OUTCOMES

The RESULTS tracks possess several hallmarks that set them apart from the other programmes.

HALLMARK 01

The power of integration to enable holistic learning

HALLMARK 02

Consultancy-based  training to increase the rate of learning

HALLMARK 03

Progress measurements and monitoring to drive implementations

WELCOME TO
THE WORLD OF RESULTS

Imagine a place far away where enterprises clearly know their business objectives and have plans for what they should do, with proper allocation of their resources. 

 

In this magical land, all the employees from the enterprises are friendly and helpful, both to external customers and internal colleagues, even teams of sales people work hard not just to close transactional accounts but also seek to establish long term client relationships. 

All the above sounds great except that it should not be just a dream. Isn’t this what all enterprises should aspire to be? This dream is POSSIBLE and should be the default description for every successful enterprise.

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ABOUT RESULTS PROGRAMME

PROGRAMME OBJECTIVES

To design and develop robust content in a practical manner for participants who are busy and time-strapped to support business progression and sustainability

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To equip senior employees and ground level employees with critical outcome-based skills, tools and techniques in formulating and achieving Key Performance Indicators (KPIs), fostering a performance driven culture in the enterprise

To provide follow-through support and interventions to extend the learning journey of knowledge acquisition towards effective application, implementation and achievement of results by participants in advancing enterprise growth

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